Your Privacy, Terms and Conditions

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HOODYTEE – TERMS, SHIPPING, RETURNS & PRIVACY POLICY

Effective Date: 1-1-2026
Last Updated: 2-26-2026

Welcome to HoodyTee (“Company,” “we,” “our,” or “us”). By accessing our website, purchasing products, or interacting with our services, you agree to the terms outlined below.

1. TERMS OF SERVICE

Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or have parental supervision.
  • You will not use our website for unlawful purposes.
  • You will not interfere with website security or functionality.

We reserve the right to refuse service at our discretion.

Product Information

We strive to display accurate product descriptions and images. However, colors may vary slightly due to screen settings.

All products are subject to availability and may be modified or discontinued without notice.

Orders & Payment

By placing an order, you agree that:

  • All provided information is accurate.
  • You are authorized to use the selected payment method.
  • Payment must be received before order processing.

We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock issues.

2. SHIPPING POLICY

Order Processing

Orders are processed within 1–5 business days (excluding weekends and holidays). During peak periods, processing times may be extended.

Tracking information will be sent once your order ships.

Delivery Estimates

  • U.S. Orders: 3–7 business days after fulfillment
  • International Orders: 7–21 business days after fulfillment

Delivery times are estimates and not guaranteed.

Carrier Responsibility

Once shipped, HoodyTee is not responsible for:

  • Carrier delays
  • Weather disruptions
  • Customs delays
  • Lost or stolen packages marked “delivered”

Customers must contact the carrier directly regarding delivery disputes.

Incorrect Address

Customers are responsible for entering accurate shipping information. HoodyTee is not responsible for orders delivered to incorrect addresses provided at checkout.

3. DAMAGED PACKAGE POLICY

If your package arrives visibly damaged:

  1. Take clear photos of the package BEFORE opening it.
  2. After opening, if the product is damaged, take photos of:
    • The exterior packaging
    • The shipping label
    • The damaged product

Email all photos to:

support@hoodytee.com

Failure to provide photos of the unopened damaged package may affect eligibility for replacement or refund.

All claims are subject to review and approval.

4. RETURNS & REFUNDS POLICY

Eligibility

To qualify for a return:

  • Items must be unused, unworn, and unwashed.
  • Return request must be made within 14 days of delivery.
  • Items must be in original condition.

Non-Returnable Items

  • Final sale items
  • Clearance items
  • Gift cards
  • Custom or made-to-order items

Return Process

Email support@hoodytee.com with:

  • Order number
  • Reason for return
  • Photos (if applicable)

Customers are responsible for return shipping unless the item was defective or incorrect.

Refunds

Refunds are issued to the original payment method after inspection and approval. Original shipping costs are non-refundable unless the error was on our part.

We reserve the right to deny returns that do not meet policy requirements.

5. PRIVACY POLICY

HoodyTee respects your privacy and is committed to protecting your personal information.

Information We Collect

Information You Provide

When you:

  • Make a purchase
  • Create an account
  • Subscribe to emails
  • Contact support

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Payment information (processed securely via third parties)
  • Order history

Automatically Collected Information

We may collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Website usage data

How We Use Your Information

We use information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order updates
  • Improve our website and products
  • Send marketing emails (if opted in)
  • Prevent fraud and enhance security

We do not sell your personal information.

Payment Processing

All payments are securely processed by trusted third-party providers (e.g., Stripe, PayPal, Shopify Payments). We do not store full credit card details.

Cookies & Tracking

We use cookies to:

  • Improve site performance
  • Analyze traffic
  • Personalize your experience
  • Support marketing efforts

You may disable cookies through your browser settings.

Email Marketing

If you subscribe, we may send promotional emails. You may unsubscribe at any time via the link in our emails.

Data Security

We implement reasonable security measures to protect your information. However, no online transmission is 100% secure.

Your Rights

Depending on your location, you may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data

To exercise these rights, contact:
support@hoodytee.com

6. INTELLECTUAL PROPERTY

All content including logos, graphics, product designs, slogans (including “Wildly Comfortable”), images, and written material are the property of HoodyTee and may not be copied or used without written permission.

7. LIMITATION OF LIABILITY

To the fullest extent permitted by law, HoodyTee is not liable for indirect, incidental, or consequential damages.

Total liability shall not exceed the amount paid for the product purchased.

8. GOVERNING LAW

These policies are governed by the laws of the United States and the State of [Insert State].

9. POLICY UPDATES

We may update these policies at any time. Changes will be reflected with an updated effective date.

10. CONTACT INFORMATION

For questions regarding these policies:

HoodyTee
Email: support@hoodytee.com
Website: https://hoodytee.com